FAQ: Support

  1. I have a question. What email address should I use to ask it?
  2. I can’t get into the Forums!
  3. I never got that important email you sent to all members!
  4. I want to be a member of The Fan Sites Network but the site isn`t active.. what should I do??

    http://www.fan-sites.org/modules.php?name=Your_Account

  5. Is there any way I could buy the domain of the site I have hosted with you?
  6. How large of sites do you host? Like say a site that has over ….. 20GB or even 40GB? Would that be allowed or require a certain amount of ads on it?
  7. Hi! If I own a domain name and I’d like to renevew it by myself during all the time it will be hosted here, can I apply here at fan-sites.org for hosting or the domain must be transfered to you?
  8. hi, I applied a while ago but never got an email if i was accepted or not. I read that you guys only host amazing website and i know my website isn’t that amazing (but still good i think) and i know php/html/css and do some design myself. so i was wondering what i will have to do/change to have my site hosted by you ?
  9. I would like to be hosted here at the fan sites network, and I am currently hosted at _____, if I applied and was accepted, would you guys be able to transfer the domain and all onto the fan sites network or would I have to choose a new domain?
  10. Hi! I applied to be hosted a while ago. Well last friday i believe and i received an email saying that i would get another email back from you guys to say that i was accepted but i never got one back. Did i not get accepted or do you guys normally send an email back in a week or later?
  11. Will you help us install softwares (eg. WordPress, Coopermine Gallery, etc.)?
  12. I’m a hostee of Fan Sites Network and I have registered in Forums a month ago and I haven’t been accepted. How can I be accepted?

  1. Rating: +5


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    I have a question. What email address should I use to ask it?

    I much, much prefer all questions relating to hosting matters be asked at the support forums. That way others with the SAME question will have an answer as well. If you have a question that requires privacy, like a password problem, you can reach me at via PM at the forum. My username is “gertiebeth”. If you have a pre-hosting questions, feel free to use the form below to ask and I will answer it here or via email.

  2. Rating: +1


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    I can’t get into the Forums!

    You will not be able to view the Forums until you have been accepted as a Hostee. Once accepted, a link to our support forums and how to register will be included in your welcome letter.

  3. Rating: +2


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    Negative

    I never got that important email you sent to all members!

    First, make sure you have an account on our support froums.
    Second, make sure that your email address is current. All important messages are sent to all members via a newsletter script generated by the Fan Sites Network content management script.

  4. Rating: +3


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    I want to be a member of The Fan Sites Network but the site isn`t active.. what should I do??

    http://www.fan-sites.org/modules.php?name=Your_Account

    Our support forums are only open to current Fan Sites Network Hostees.

  5. Rating: -1


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    Is there any way I could buy the domain of the site I have hosted with you?

    Sure, email me directly so we can discuss it.

  6. Rating: +2


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    How large of sites do you host? Like say a site that has over ….. 20GB or even 40GB? Would that be allowed or require a certain amount of ads on it?

    All sites over 7 gigs in size are asked to use a second ad code on their pages. We currently have sites are large as 25 gigs, but sites over that will probably be split up into sections (example, gallery, media, etc.).

  7. Rating: -2


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    Negative

    Hi! If I own a domain name and I’d like to renevew it by myself during all the time it will be hosted here, can I apply here at fan-sites.org for hosting or the domain must be transfered to you?

    We will host your site on your domain name and it will remain your property, as long as you are the one paying the yearly fee.

  8. Rating: +2


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    Negative

    hi, I applied a while ago but never got an email if i was accepted or not. I read that you guys only host amazing website and i know my website isn’t that amazing (but still good i think) and i know php/html/css and do some design myself. so i was wondering what i will have to do/change to have my site hosted by you ?

    Currently, all new Webmasters who use CuteNews are not being accepted. The script is insecure and there are many, many much better CMS scripts available. Most rejections fall under this category.

  9. Rating: +2


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    Negative

    I would like to be hosted here at the fan sites network, and I am currently hosted at _____, if I applied and was accepted, would you guys be able to transfer the domain and all onto the fan sites network or would I have to choose a new domain?

    That is a question for your current host. You can ask them to release your domain name. If they say yes, I can host it for you. If they say no, I will buy you a new one.

  10. Rating: +2


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    Negative

    Hi! I applied to be hosted a while ago. Well last friday i believe and i received an email saying that i would get another email back from you guys to say that i was accepted but i never got one back. Did i not get accepted or do you guys normally send an email back in a week or later?

    Because of the amount of applications we receive every day, only Webmasters who have been selected will receive an email. If you have not heard back within 72 hours, your application was rejected.

  11. Rating: +2


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    Will you help us install softwares (eg. WordPress, Coopermine Gallery, etc.)?

    No, hosting a The Fan Sites Network is for experienced Webmasters only. Our Webmasters already know the basics, like script installation.

  12. Rating: +2


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    Negative

    I’m a hostee of Fan Sites Network and I have registered in Forums a month ago and I haven’t been accepted. How can I be accepted?

    You will need to sign up again for forum access using the same email you used for your setup letter.